Terms of service

OVERVIEW

This website is operated by VHBOT ,Throughout the site. “us” and “our” refer to VHBOT the terms “we” VHBOT offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.Comments

By visiting our site and/or purchasing something from us. You engage in our “Service” and agree to be bound by the following terms and conditions(“Terms of Service”. “Terms”) including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers ,vendors, customers, merchants, and or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. lf you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. lf these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Warranty period and scope:

1. The validity period of headphones or glasses in this store is 1 year. The first year of software use is based on the free software package experience when purchasing the headset configuration. For long-term use or more than one year, you need to purchase a suitable software package according to the length of time you use the software).
2. If the software of our products fails to function within 1 year, it can be repaired free of charge.

Disclaimer

1. Force majeure and man-made damage (floods, earthquakes), improper human operation (such as water ingress, falling), unauthorized demolition and repair, etc. are exempted from the scope.
2. The buyer shall be responsible for any delivery failure caused by incorrect address filled in by the buyer, incomplete customs clearance information, etc.

Return or exchange Policy

About shopping purchase and return details

1. Please ensure that your product is returned in its original or unused condition, with the label still attached, the sanitary seal and lining intact, and in the original manufacturer’s packaging, including labels, components, accessories, manuals, certificates of authenticity and other inserts. Please place orders with caution.
2. Please inspect your order immediately upon receipt. If the goods are defective, damaged or you received the wrong goods, please contact us immediately so that we can evaluate the problem and correct it.
3. If there are any quality problems with the goods within 7 days after signing for them, please contact our store at Enquiry@Vhbotai.com and submit the reasons for the quality problems so that we can evaluate the problems and correct them in time, and support returns and exchanges. If it is determined to be a quality problem of the seller, the shipping cost shall be borne by the seller.
4. If there are quality problems with the goods after 7 days of signing for them, please contact us (Enquiry@Vhbotai.com) and provide the purchase receipt. We will communicate with you and provide 1-year warranty support after the judgment. If it is determined to be a quality problem of the seller, the seller and the buyer will negotiate for exchange or return, and the shipping cost will be borne by the seller.

Shipping Policy

1. Once the order is placed and payment is completed, the goods will be shipped within 48 hours (there will be a slight delay during holidays, and the goods will be shipped within 72 hours)
2. If the goods cannot be delivered due to force majeure, the merchant will communicate and negotiate with the buyer to cancel the order or accept a delivery time that exceeds the merchant’s latest 72 hours.

Contact Information

1. website contact ，Enquiry@Vhbotai.com
2. Our store has WhatsApp customer service, you can contact us for consultation

The final right of interpretation of the above terms belongs to the Company and will be exercised reasonably in accordance with relevant laws and regulations.